Privacy Policy

Who We Are

Zento Tech LLC provides customer response infrastructure for businesses. You can contact us at info@zento.tech, by phone at (614) 666-6192, or by mail at 6261 Maple Canyon Avenue, Columbus, Ohio 43229, United States. Our canonical website is https://zento.tech.

Information You Provide

When you contact Zento Tech, request a free lost-lead audit, schedule a consultation, or communicate with us, you may provide contact information, business information, appointment details, and technical or operational details about how your organization handles customer inquiries.

Zento Tech and the service providers supporting our free-audit form and consultation calendar may process submitted contact, business, appointment, and technical information so we can receive requests, coordinate scheduling, and follow up about the requested service.

How We Use Information

We use submitted information to respond to inquiries, review requested audit details, schedule consultations, prepare relevant recommendations, communicate about Zento Tech services, and maintain ordinary business records related to those interactions.

Users may receive operational email, phone, or SMS follow-up only in accordance with their submission, consent, and applicable law. To opt out or ask us to stop contacting you, reply using the instructions in the message when available or contact info@zento.tech.

Service Providers

Zento Tech may use service providers to operate the website, receive form submissions, provide scheduling, manage business communications, or maintain the systems used to respond to customer inquiries.

Analytics & Advertising Cookies

Zento Tech uses Google Analytics and the Meta Pixel only after a visitor accepts analytics and advertising cookies. If accepted, analytics cookies and usage data such as page views, site navigation, audit button clicks, phone link clicks, and conversion page visits may be processed to help us understand website performance and measure our advertising.

We do not intentionally transmit names, phone numbers, email addresses, form-field values, appointment details, or other personally identifiable information to Google Analytics or Meta. The Zento Tech form and calendar remain embedded in cross-origin frames, and Zento Tech does not inspect their field contents for analytics.

Visitors can decline analytics and advertising cookies or change their cookie preference using the Cookie settings control in the site footer. Google's privacy information is available at https://policies.google.com/privacy, and Meta's at https://www.facebook.com/privacy/policy/.

Privacy Requests

Applicable privacy rights may vary by jurisdiction. Requests to access, update, delete, or ask questions about information submitted to Zento Tech can be sent to info@zento.tech. We may need enough information to verify and process the request.

Updates

We may update this Privacy Policy as the website, services, or legal requirements change. The effective and updated date above identifies the current version.