Unlimited users
The business can add the team members needed to manage conversations, records, and handoffs.
ZENTO TECH.Zento Front Desk · $497 per month
Put a configured front desk on every call and chat.
$497 per month for unlimited users, the Convert tools, a configured website, live voice and web chat AI, and done-for-you setup.
One unanswered call can become a customer who calls the next business on the list.
What you get
What changes when Front Desk is running.
- 01
Use the Respond and Convert tools with unlimited user access and a larger monthly email or SMS allowance.
- 02
Let configured live voice and web chat AI answer questions, route inquiries, and offer appointments.
- 03
Have Zento configure the website, call flow, business hours, approved answers, handoffs, and calendar actions.
Everything included
The platform behind every response.
30,000 emails or 2,400 SMS
The plan includes 30,000 emails or 2,400 SMS every month.
CRM and contact records
Customer details, conversations, notes, tags, and next steps stay attached to one searchable record.
Unified inbox
Calls, texts, emails, web chat, and social messages stay in one conversation thread for each customer.
Email marketing and social planning
Create email campaigns and plan social posts from the same account used for customer records.
Missed-call text-back
A missed inbound call starts an automatic text-back so the inquiry does not sit unanswered.
Appointment booking and calendar
Booking pages, calendar sync, confirmations, and reminders move customers toward a scheduled appointment.
Website chat widget
Website conversations enter the same inbox and customer record used for calls, texts, and email.
Reputation management
Send review requests after an appointment and manage responses from the same account.
Landing pages
Build lead-capture pages that send new inquiries directly into the customer-response workflow.
Reporting
Track response activity, booked appointments, and the actions connected to each opportunity.
Business listings management
Manage business listing information from the same account used for customer response.
Extended follow-up sequences
Multi-step sequences continue by email or SMS when a lead does not reply after the first response.
Ad management tools
Manage ad activity alongside the customer records and opportunities it generates.
Smart, configured website
The website is configured around the business, its customer journey, and the actions visitors need to take.
Configured AI employee
Live voice and web chat AI answer questions, follow approved business rules, route calls, and offer appointments.
Done-for-you setup
Zento configures the call flow, hours, routing, handoffs, approved answers, and calendar actions.
Done-for-you configuration
Configured for your business, not handed over as a blank tool.
Zento maps your call flow, hours, approved answers, routing, handoffs, and calendar actions, then configures the live voice and web chat AI around those rules.
Usage and billing clarity
Platform fee and usage stay separate.
Front Desk includes 30,000 emails or 2,400 SMS every month with unlimited users.
Usage beyond the included email or SMS allowance, plus phone minutes and AI voice usage, is metered separately.
Phone, SMS, email, and AI usage are billed separately based on actual use.Before you buy
Questions buyers ask first.
What is billed separately and why?
Front Desk includes 30,000 emails or 2,400 SMS every month with unlimited users. Usage beyond the included email or SMS allowance, plus phone minutes and AI voice usage, is metered separately. Phone, SMS, email, and AI usage are billed separately based on actual use.
What happens right after I buy?
Activation starts on a setup call to collect the business information, response rules, routing instructions, approved answers, and calendar details Zento will configure.
Can I change plans later?
Plan changes are reviewed with Zento Tech so usage limits and configuration stay aligned with the business. The timing is confirmed when the change is requested.
What is different about Front Desk?
Front Desk adds unlimited users, a configured website, live voice and web chat AI, custom business rules, routing, and done-for-you setup.
Zento Front Desk
Put a configured front desk on every call and chat.
$497 per month. 30,000 emails or 2,400 SMS included every month. Every Front Desk plan starts with a 14-day trial - we'll set it up on a quick call.
Start Your 14-Day Trial